Refund policy

Return Policy – LetsBeMagnifique

If you are not satisfied with your order, you may return the item within 14 days.

How to Request a Return: 

  1. Send an email stating that you wish to return an item.
  2. Include your order number and the reason for the return in your email.
  3. Once your return is approved, the item must be received by us within 3 business days.

How to Return Your Item: 

  • Items must be returned in the original seal bag using the unused adhesive strip for proper closure.
  • Clearly write your order number on the package to ensure a faster processing time. Returns without an order number will not be processed.
  • If the order was sent in a box with accessories (ribbon, tag, wrapping, etc.), it must be returned in the same condition to avoid product depreciation.
  • Return your item via PostNL and keep your tracking receipt as proof of return.

Return Rejections:

We do not accept returns for:

  • Items with unpleasant odors (e.g., cigarette smell).
  • Items from the Chains Collection.
  • Opened bodysuits, swimwear, lingerie, or pantyhose (due to hygiene regulations).
  • Items that do not meet return conditions (missing original packaging, missing accessories, damaged, etc.).

What Happens After Your Return?

  • Keep your proof of shipment until you receive a confirmation email from us.
  • Once received, your return will be processed within 10 business days.
  • Refunds are issued as store credit only.

No Cash Refunds – Store Credit Only:

Store credit is issued instead of refunds for:

  • Bodysuits, swimwear, lingerie, and pantyhose.
  • Sale items.
  • Purchases during special deals (e.g., Black Friday).
  • Items that are out of stock at the time of return.
  • Items that have previously been returned and refunded.
  • Returns missing required accessories (e.g., tag, box, ribbon, wrapping).
  • Last-minute pickup orders that were not collected will have €30 deducted from the store credit for handling & delivery costs.

No Returns & No Refunds for:

  • LBM Exclusive Collection products.
  • Custom-made items.
  • Items that do not pass quality control upon return.

Track Your Return:

  • Ship your return via PostNL, which provides a track & trace code for every shipment.
  • You can track your return at www.postnl.nl under "Returns & Refunds."
  • If you do not receive a return confirmation within 14 days, contact us at service@letsbemagnifique.com.

Refund Processing Time:

Store credit will be issued as soon as possible, within a maximum of 14 days after we receive your return. 

Exceptions:

  • Chains Collection items may be returned for repair only and are covered by a 1-year warranty from the purchase date.

Return Address:

📍 LetsBeMagnifique
Wapenstraat 37a
3074 ZP Rotterdam
📧 Email: info@letsbemagnifique.com